In one particular excerpt Gitomer talks about building a family of Great people: " I do not consider my eagles a "team" - I prefer to call them "my family." I feel like if I treat everyone like I treat members of my family ( and I do have family - my brother and daughters - working there as well ), that they will feel at home at work. Family is a closer knit group than team.
I reward people for making mistakes. One hundred bucks if you screw up big. People are floored when they get it, but besides crying and feeling like dirt, they learn the lesson, and are given the money for the courage to have risked and failed. No one wants to make a mistake. And when they do, I want to make certain they feel bad, AND good. It works."
What unusual wisdom is that... you will enjoy reading Little Platinum Book of Cha-Ching: 32.5 Strategies to Ring Your Own (cash) Register in Business and Personal Success
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